All is Bad that Starts Badly

We were urgently summoned - Marketing wanted the product launched as soon as possible
Which product, we asked? Billing team thought the billing was not easily configurable
Where is the business case? Finance said the revenue must be reportable
Does it work? Customer Care insisted the customers must be comfortable

So we asked - can the stakeholder departments sign off on the product launch document?
Marketing became vehement
The customers are baying for the product, or they will churn
And if they do, we all burn
Pray, where is the business rules document, queried Revenue Assurance
So that we may be sure, and not leave anything to chance

Launch, we must. So said Marketing.


So we launched the product and placed the advert on centre-pages
The customers whooped with delight …And now there are revenue leakages
Revenue figures are not correct, insists Finance
Customers are complaining bitterly, so brief was the romance

The CEO says Revenue Assurance Team was too feeble
But…Marketing wanted the product launched as soon as possible